Frequently Asked Questions
(FAQ)
We know choosing the right tuition program is important, and you may have questions. Our FAQ section has everything you need to know—from class details and teaching methods to fees and special support. Let us guide you through the Bestminds experience!
Where are you located?
Bestminds Academy is conveniently located at 170 Upper Bukit Timah Road, Bukit Timah Shopping Centre, #B2-13B Singapore 588179, which is located beside Beauty World MRT Station. For those who prefer learning from home, we also offer online classes that can be accessed from anywhere with an internet connection.
What are your class sizes for online & in-person lessons?
We typically have a maximum of 12 students per class.
What age groups or grade levels do you cater to?
Our science tuition programs are designed for primary 5 to primary 6 students only.
What qualifications does our tutor have?
Our Principal Tutor, Mr. Daniel Tay is an ex-MOE school teacher and ex-marker of PSLE science papers. He graduated from Nanyang Technological University with a Degree in Biological Science and has a Post-Graduate Diploma in Education (PGDE) from the National Institute of Education, Singapore. He is highly qualified with over 10 years full-time experience in teaching science, including setting and marking of science exam papers.
How can I enroll my child in your science tuition programs?
Simply contact us directly at 93651228 to get started. We will guide you through the enrollment process.
How do you assess student progress?
We assess student progress through assignments, mock tests and active recall exercises during lessons. Additionally, we provide feedback and conduct periodic evaluations to track improvement and identify areas that need further attention.
What is the cancellation policy for classes?
Our cancellation policy allows for flexibility without one month’s notice period.
Are your classes aligned with the Singapore syllabus curriculum?
Yes, our classes are designed to align with the latest Singapore syllabus curriculum and educational standards. We ensure that our content and teaching methods support what students are learning in their regular school curriculum.
Will there be homework and how is it submitted?
Yes, homework will be assigned after most lessons. Detailed homework guidelines will be provided upon enrolment. Typically, students are required to scan their completed work using the CamScanner app, name the file correctly, and submit them within 48 to 72 hours after the lesson.
Can my child switch between online and in-person classes?
Online students can transfer to in-person lessons by paying the difference in fees. In-person classes can be switched to online classes at no additional charge. Please notify us in advance if you wish to make any changes to your child’s class modality.
What technology or software is required for online classes?
For online classes, students need a computer or tablet with internet access. We use Classin for virtual lessons, a software currently used by millions all over the world. Please download software from: ClassIn: One Stop Learning Solution for Hybrid and Virtual Learning
How do you ensure a safe and supportive learning environment?
We prioritize creating a safe and supportive learning environment by implementing strict policies on behavior, online safety, and student well-being.
Do you provide homework or additional practice outside of class?
Yes, we provide homework and additional practice materials to reinforce what students learn during class. These assignments are designed to help students review concepts, practice skills, and prepare for assessments.
Are there any prerequisites for joining your science programs?
For Pri 5 and 6, the child needs to be taking Standard Level Science in school.
Who teaches the classes and marks the homework?
To ensure consistent quality, all classes are personally conducted and homework marked by our Principal, Mr Daniel Tay.
What is the typical progress timeline for students?
Progress timelines can vary depending on the individual student and their starting point. However, many students start to show improvement within a few months of consistent attendance. We regularly assess progress to ensure that each student is on track to meet their goals.
What happens if my child needs to take a break from classes or withdraw from a program?
If your child needs to take a break or withdraw, please notify us as soon as possible.
What is your policy on student behaviour and discipline?
We maintain a respectful and disciplined learning environment by setting clear expectations and guidelines for behaviour. Mr Daniel Tay is trained to manage classroom behaviour positively and constructively. Persistent issues are addressed with a focus on finding solutions and supporting the student’s development.
How much does our science tuition cost?
The cost of our science tuition varies depending on level.
- $300 (for 4 lessons) for P5 and P6
Are trial lessons available?
Yes. We offer a complimentary trial class with no obligation. Payment is only required if the student chooses to continue after the trial. If the student decides not to proceed, no payment is necessary.
Are there any discounts or promotions available?
For the latest information on discounts and promotions, please contact us at 93651228 directly
What is the cancellation policy for classes?
Our cancellation policy allows for flexibility without one month’s notice period.
Are there any additional fees besides the tuition cost?
There may be additional fees for materials, special programs, or events, depending on the course. We will inform you of any extra costs at the time of enrollment or as they arise. For a detailed breakdown of potential fees, please contact us.
How do I know if my child needs science tuition?
If your child is struggling with understanding science concepts, finding it difficult to keep up with school homework, or aiming to achieve higher grades, science tuition could be beneficial. We recommend discussing with your child’s teacher to assess their current performance and determine if additional support is needed.
Do you offer any additional support to parents & students?
Absolutely! We provide regular updates on your child’s progress and offer guidance on how you can support their learning at home. Additionally, we offer resources via our Telegram group.
What if my child misses a class?
If your child misses an online class, the video recording of the class will be available for will be available for 3 months from the lesson or end of enrolment, whichever is later. If a student misses an in-person class, he or she may join any online class for make-up or watch the video recording within the same week.
How do you handle students with special learning needs?
If your child has specific needs due to certain medical conditions, please inform us before enrolment so we can make the necessary arrangements or accommodations.
Do you offer private 1-1 tuition?
No. Unfortunately we do not offer any private 1-1 tuition.
How do you handle feedback and complaints?
We value feedback and strive to address any concerns promptly. If you have feedback, please contact us directly at 93651228. We are committed to resolving issues and continuously improving our services based on your input.
If you have any other questions or need further assistance, don’t hesitate to reach out to us. We’re here to support you and your child’s educational journey!
